Author : Laetitia MAGNIER

Club numérique Progisap April 25, 2024

Progisap digital user club, April 25, 2024

On the agenda for this digital club:

  • New products,
  • Business challenges
  • French and international speakers

The aim is to shed light on the digitalization of your day-to-day life, and to exchange ideas on your uses.

The afternoon will conclude with a convivial cocktail reception.

I want to register

We look forward to seeing you on April 25, 2024 at 179 avenue Charles de Gaulle in Neuilly-sur-Seine!

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Club numérique Progiclean June 11, 2024

Progiclean digital user club, June 11, 2024

On the agenda for this digital club:

  • New products,
  • Business challenges
  • French and international speakers

The aim is to shed light on the digitalization of your day-to-day life, and to exchange ideas on your uses.

The afternoon will conclude with a convivial cocktail reception.

Register now!

We look forward to seeing you on June 11, 2024 at 179 avenue Charles de Gaulle in Neuilly-sur-Seine!

Read more

How a business ERP can help you strengthen your customer relationships

SENEF and its ERP solutions, Progisap and Progiclean, can help you transform your approach and guarantee seamless communication with your customers. In this article, we explain how you can strengthen your customer relations with our ERP solutions.

The lack of communication and transparency is becoming a problem

Customer feedback often reveals a common concern: the lack of clear information on upcoming interventions. In other words, customers want to be informed in real time. They want to understand the details of each intervention. Finally, they want to be able to tailor services to their specific needs.

Senef reinvents the customer experience

Real-time communication :

Senef puts an end to the mystery surrounding interventions by offering real-time communication. Customers now have instant access to updates on schedules, scheduled speakers, and any changes. This transparency builds trust and eliminates uncertainty.

Simplified job tracking :

Customers can easily track the status of each intervention. From start to finish, they are kept informed of progress, any delays, and achievements. This visibility gives customers the peace of mind of knowing that their needs are being taken care of professionally.

Service customization :

Every customer is unique, and Senef recognizes this diversity. The platform enables easy personalization of services, where customers can specify their preferences, special requests, and adjust schedules according to their personal constraints. This personalization strengthens the bond between customers and service providers.

 Strengthen customer relations

Senef is committed to solving the problem of insufficient communication and lack of transparency. By integrating this solution, companies can not only meet growing customer expectations, but also exceed their needs by delivering an exceptional experience.

By adopting Senef, you're investing in proactive communication, transparent follow-up and personalized services that will catapult your company to new heights of customer satisfaction. Don't let a lack of communication tarnish your reputation.

Corporate environmental sustainability

Corporate Social Responsibility (CSR) has become an essential standard for cleaning companies. "Le Monde de la Propreté" has set up a reference system based on 18 commitments divided into four themes.

- Vision and governance

- Human resources and social commitment

- Environmental commitment

- Social commitment

The aim is to create an ecosystem where companies are encouraged to integrate sustainable practices into their day-to-day operations. The aim is to create a CSR approach within companies. The certification process is based on an ongoing assessment of the actions taken by each company to reduce its environmental impact.

CSR commitment with Senef

SENEF has fully grasped the challenges of the ecological transition. By working to implement digital solutions and adopting a CSR approach, the company is making a significant contribution to environmental sustainability. It is essential that every individual becomes involved in this initiative to guarantee the long-term future of companies operating in all fields.

Key initiatives by companies committed to the ecological transition

  1. Sustainability initiatives implemented : Companies are increasingly adopting sustainability initiatives. The aim is to minimize their environmental impact. Practices such as the use of eco-friendly cleaning methods, eco-efficient technologies and the adoption of eco-responsible protocols are becoming standards for promoting sustainability.
  2. Ecological products and respect for the environment: The transition to environmentally-friendly cleaning products is an important step towards reducing companies' carbon footprint. Environmentally-friendly solutions. But also free from harmful chemicals, are becoming the norm. They protect human and environmental health while maintaining a high level of cleanliness.
  3. Effective waste management: Waste management is an essential component of environmental sustainability. Advanced recycling practices, the reduction of non-recyclable waste and the use of innovative technologies to treat waste all contribute to minimizing the ecological impact of our cleaning activities.
  4. Reduced water and energy consumption: state-of-the-art integrated technologies enable precise monitoring of water and energy consumption. By adopting energy-efficient equipment and low-consumption cleaning methods, companies can significantly reduce their environmental footprint.
  5. Raising customer awareness of the importance of environmental sustainability: A fundamental element of environmental sustainability is raising customer awareness. Companies are actively using their communication channels to inform and educate customers about the importance of choosing environmentally-friendly services. This awareness creates a growing demand for sustainable practices.
  6. Ecological certifications: Obtaining environmental certifications. Such as ISO 14001, demonstrates a company's commitment to sustainable practices. These certifications also reinforce the confidence of customers and partners in the company's ecological approach.

Environmental sustainability has become a corporate cornerstone.

Every company can choose to play an active role in preserving the environment. They can adopt ecological approaches. These initiatives aim to minimize the impact of cleaning activities on the planet and promote sustainability.

How Senef is redefining the CSR approach for companies

Progiclean ERP stands out as a central tool in this transformation. It facilitates efficient business management while actively supporting sustainable initiatives. By investing in sustainability, cleaning companies not only contribute to the preservation of our planet, but also strengthen their market position. They meet the growing expectations of customers who are increasingly aware of the importance of environmental sustainability.

 Here are the key points that show how Senef is playing an essential role in this transformation:

  1. Data centralization: Progiclean offers a centralized platform. All data is accessible, facilitating consistent, transparent management.
  2. Performance monitoring: Progiclean's advanced analysis tools enable cleaning companies to measure and optimize their environmental performance. This helps reduce their ecological impact. Our partnership with DigDash enables us to highlight important points to keep track of.
  3. Process automation: By automating processes, Progiclean promotes more efficient use of resources. For example, by reducing waste and human error.
  4. Awareness-raising and training: Progiclean integrates features to raise awareness and train staff in CSR initiatives. In this way, you can create a corporate culture. Our partnership with Silae enables us to set up training programs, provide human follow-up and stay close to your employees.
  5. Route and tour optimization: Route and tour modules help to limit the number of journeys made. They help optimize schedules and the distances covered per day and per person. The aim is to reduce the company's carbon footprint.

Discover the tangible benefits of Senef. Contact us today for a personalized demonstration. We'll show you how Progiclean can be your key partner in building an environmentally friendly and socially responsible cleaning business.

The advantages of SAAS

The benefits of SAAS: A revolution in the software used by your company

In today's digital age, companies are constantly looking for ways to optimize their organization and ensure sustainable growth. The Software as a Service (SAAS) model is emerging as an essential response to these growing demands. Indeed, 85% of business software will be SaaS by 2025 (Source: BetterCloud). In this article, you'll discover the tangible benefits of SAAS,

SAAS , propels companies towards operational excellence, highlighting its application in specific sectors such as personal services, cleaning and security.

What is SAAS software?

SAAS is not just a technological evolution, it's a revolution in the way businesses consume software. It's a distribution model that offers considerable flexibility and agility. Understanding its impact on the software world is essential to fully grasping its benefits.

The term SaaS (Software as a Service) refers to software and applications that are hosted on remote servers and accessed via an Internet network. SAAS does not require local servers or expensive infrastructure to operate. Instead, users pay a subscription fee to access the application and its functionality via the Internet.

What are the advantages of SAAS?

A revolution in the software used by your company, SAAS offers many advantages:

  • Financial savings: Companies adopting SAAS benefit from a significant reduction in initial infrastructure costs, offering long-term profitability.
  • Enhanced operational agility: SAAS offers unprecedented flexibility, rapidly transforming companies' operational agility and making them more responsive to changing market challenges.
  • Simplified, permanent updates: Automatic updates are a key benefit of SAAS, keeping companies constantly up to date with the latest features while boosting their competitiveness.

SAAS in figures

The figures don't lie, and studies reveal that the global SAAS market is set to reach record levels in the coming years, underlining the scale of its impact on the global IT landscape.

  • 45% of software sales will be generated by SaaS in 2021.
  • In 2020, the sector accounted for sales of €17.9 billion, up 9.1% on 2019.

Issues and solutions in the transition to SAAS

While the benefits of SAAS are undeniable, some companies may encounter friction during the transition. Resistance to change and data security concerns can be obstacles.

However, solutions such as personalized support and training programs can facilitate a smooth migration.

In addition, SAAS-hosted solutions offer guarantees and data security features that are often more robust than what a company can implement for its own IT network (redundancy, multi-site backup, strong authentication, data encryption, etc.).

SENEF: A trusted partner in the SAAS world

At SENEF, we understand the specific challenges of human services and cleaning companies. Our SAAS solutions, such as Progisap and Progiclean, offer uncompromising adaptation to your needs. Whether you're managing human services or cleaning companies, our solutions are designed to unlock your operational potential. While managing human resources, inventory management, accounting, production planning and more, our solutions are designed to help you achieve your full potential. The aim is to improve operational efficiency by providing a complete overview of all business functions.

SENEF's SaaS solutions: a customized response to business needs

SENEF's solutions are tailored to the needs of personal services and cleaning companies. They are designed to be flexible, economical and easy to use.

They enable you to :

  • Managing employment contracts and schedules, our solutions comply with current regulations and guarantee quality service to our customers.
  • Monitoring of services provided
  • Quote creation
  • Invoicing
  • Human resources management
  • Quality monitoring

The SAAS advantage, an asset for modern businesses

The SaaS model, or Software as a Service, is revolutionizing the way companies use software. It offers undeniable advantages, both in terms of flexibility and security.

SENEF, as a trusted partner, offers tailor-made SaaS solutions for personal services and cleaning companies. Our solutions are designed to meet the specific needs of these sectors and help companies improve their operational efficiency.

Contact us today to find out more!

How to prepare for a software change

In today's business landscape, the need is to optimize processes and stay at the cutting edge of technology. This is leading many organizations to consider changing their software.

This transition, while bringing opportunities, is not without its challenges. We explain how to make the change to your software a success.

The challenges of changing software

Changing software within a company can be fraught with a number of obstacles that can hinder the process. Here are some of the main obstacles:

Resistance to change

  • Fear of the unknown, disruption to work routines, or the need to acquire new skills can lead employees to resist.
  • Insufficient communication on the reasons, benefits and modalities of change can lead to misunderstanding and opposition.
  • The high initial cost of purchasing new software, training, customization and data migration can be an obstacle, especially for small businesses.
  • The complexity of migrating data from the old system, especially with large amounts of data, is a challenge.
  • Incompatibility with other existing systems in the company can hamper the process. Seamless integration with other software is crucial.
  • The need for technical skills to use the new software can be perceived as an obstacle, especially if employees don't feel sufficiently prepared.
  • Concerns about data security, particularly if the new software requires an Internet connection or stores sensitive data, can be an obstacle.
  • Uncertainty about the real benefits of new software can make some decision-makers reluctant, especially in the absence of a clearly defined return on investment.
  • Lack of support or commitment from top management can jeopardize the project's success, underlining the importance of management buy-in.
  • Inadequate project planning, with unrealistic deadlines or misaligned expectations, can lead to problems and increased resistance.
  • Previous failures in software change initiatives can lead to increased mistrust and resistance.
  • Without proper training on the new software, employees may feel overwhelmed and find it difficult to adapt.

To overcome these barriers to change, it is essential to establish clear communication, provide adequate training, secure management support and carefully plan the transition process. Involving stakeholders from the outset can also help mitigate resistance to change.

Companies need to anticipate these frictions to ensure a successful implementation, as resistance to change is often associated with the transition process.

Fortunately, solutions are possible

Key steps to prepare for the adoption of new ERP management software

Here are the recommended steps to prepare for the adoption of new ERP software:

  • Needs assessment: Identify specific needs by involving stakeholders.
  • Software selection: In-depth research to find the best software, taking into account functionality, flexibility and customer support.
  • Project team: Set up a multidisciplinary team with a project manager to coordinate activities.
  • Detailed project plan: Identify milestones, deadlines, resources and responsibilities, including testing and training phases.
  • Change management: Communicate the benefits of change and prepare employees through awareness-raising and training sessions.
  • Software customization: adapt the software to specific processes and configure parameters as required.
  • Data migration: Plan and execute migration, with rigorous testing to ensure data integrity.
  • In-depth testing: Identify and solve problems in a test environment. Then carry out pilot tests before full deployment.
  • User training: Provide in-depth training to ensure optimum understanding of functionalities.
  • Phased deployment: Deploy in phases to minimize disruption, monitor closely, and respond quickly to problems.
  • Post-deployment support: Provide technical support and solicit feedback for possible adjustments.
  • Ongoing evaluation: Regularly assess the software's effectiveness, identify opportunities for improvement, and adjust processes where necessary.

Clear communication, appropriate training, management support and careful planning are essential to simplify the transition to a new ERP system.

How Senef can help you change software

The advantages of choosing SENEF and our ERPs

This is where SENEF stands out. With Progisap and Progiclean, we offer management solutions dedicated to personal services and cleaning companies, respectively. These software solutions offer key functionalities. As well as exceptional flexibility and guaranteed data security, they meet the specific needs of our customers.

Our commitment to human support is what defines our approach. In fact, our solutions are co-created with our customers so that they can be adapted as best as possible. Not only to your needs, but also to your challenges.

In the first instance, we carry out an audit to establish the requirements for facilitating change and adapting the deployment process (Delivery) to the customer's needs.

Our teams are on hand to understand each customer's unique needs. An implementation process (Delivery) is then put in place. Step-by-step, to ensure that the software is fully understood and customized to the customer's context. Our teams are also responsible for data recovery. We help your teams to get to grips with the solution more easily. Over a period of several weeks, the teams work together to facilitate deployment.

Next, we set up training courses to help your teams improve their skills and guarantee optimal use.

After deployment, we provide you with a dedicated support service, managed by our Customer Success Managers (CSM). You can contact them either by telephone, or via our Jira ticketing system. This platform enables you not only to get answers to your questions, but also to suggest enhancements to our solutions in line with your needs.

We put people at the heart of our solutions.

Customer testimonials

Our customers' feedback attests to the tangible impact of our solutions. Significant improvements in productivity, as well as simplification of processes and better management of activities are just some of the benefits our customers have seen after choosing Progisap and Progiclean.

Read our customer testimonials here

Support for change

Changing software is a strategic decision that requires careful preparation. Challenges can be overcome with the right solutions. SENEF is there to offer a smooth transition. But we also offer cutting-edge solutions and human support throughout the process.

Contact us today to find out how Progisap and Progiclean can transform the way you run your business. At SENEF, we're here for you, before and after the change.

SENEF is a publisher of web solutions specifically designed for service companies. Its business software meets the performance needs of organizations.

Developed on the basis of its own technologies, the digital tools created simplify the work of users.

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