Author : webm@ster

SENEF INTEGRATES THE YOUSIGN ELECTRONIC SIGNATURE INTO ITS NETWORK OF PARTNERS

Neuilly, February 22th 2021:
SENEF
, editor of 100% web management solutions, announces a new partnership with YOUSIGN.

In its policy of partnerships with leaders, SENEF has decided to include YOUSIGN, the French leader in electronic signatures, in its service offering.

The electronic signature is an increasingly sought-after feature to manage digital transactions. Being able to prepare, send, sign and manage documents digitally is a real asset for clients. Electronic signatures are valid and legally recognized.

The two entities are joining forces to digitize the signing of documents for service companies. SENEF thus intends to broaden its response to the needs of its customers and help improve their productivity.

SENEF chose YOUSIGN because of its ease of use; its flexibility and online accessibility and the many features available to the electronic signature editor. After a benchmark of the various market players, SENEF chose YOUSIGN: " The solution appeared to us as the most suited to our mode of operation " explains, Momar Mbaye, CEO of SENEF. " Easy to set up for our customers and to integrate into our solutions for our technical teams, we then had all the elements to offer our customers a feature at an advantageous price.

"YOUSIGN's electronic signature will provide the final touch allowing the complete dematerialization of administrative processes. It fits perfectly into the logic of the tools developed by SENEF aimed at simplifying the lives of their customers," said Luc Pallavidino, CEO of Yousign.

SENEF offers this new service as part of its 100% web solutions with direct access to Yousign available from these management software.

"In the current context, electronic signatures are essential for business continuity, especially when the validation of paper documents is not possible", explains Nicolas Fauvel Product Manager at SENEF. SENEF clients currently use electronic signatures for sales and operations teams; HR and invoicing mainly

Thus, documents related to invoices, recruitment, contracts and the integration of new employees can be completely paperless. " The contracts can be immediately signed electronically and processed in a paperless workflow, this is an essential component of the digital transformation, and benefits all of our customers" concludes Momar Mbaye.

For Luc Pallavidino "The care services and multi-service & cleaning sectors face many logistical difficulties with staff who are often on the move or with dispatched schedules. In this context, digitization is inevitably an asset. It allows them to free themselves from administrative tasks to concentrate on their essential missions. ”

In accordance with the strictest security standards, multi-factor authentication options are offered by YOUSIGN. Authentication can be performed via email or by security code sent by SMS or via a voice server for landlines.

SENEF is an editor of web solutions specific to service companies. Its business software meets the performance needs of organizations. Developed on the basis of its own technologies; the digital tools created simplify the work of users.

YOUSIGN is a French solution, created in 2013, which wishes to reinvent the electronic signature experience.

It is part of a new generation of digital solutions with the ambition to support SMEs in all sectors through an easy-to-use electronic signature application and a powerful API that is easy to integrate, allowing the creation of tailor-made tools.

SENEF integrates the YOUSIGN electronic signature in its partner network

Neuilly, February 22, 2021:
SENEF, editor of 100% web management solutions, announces a new partnership with YOUSIGN

In its policy of partnerships with leaders, SENEF has decided to integrate YOUSIGN, the French leader in electronic signature, into its service offering.

Electronic signature is an increasingly sought-after feature for managing digital transactions. Being able to prepare, send, sign and manage documents digitally is a real asset for customers. Electronic signatures are valid and legally recognized.

The two entities have joined forces to digitize the signature of documents for service companies. SENEF thus intends to broaden its response to the needs of its customers and contribute to improving their productivity.

SENEF chose YOUSIGN because of its ease of use; its flexibility and online accessibility and the many features that the electronic signature editor has to offer. After having studied the different players on the market, SENEF chose YOUSIGN: "The solution appeared to be the most adapted to our way of working" explains Momar Mbaye, director of SENEF. " Simple to set up for our customers and to integrate into our solutions for our technical teams", we had all the elements to offer our customers an offer at an advantageous price.

" YOUSIGN 's electronic signature will bring the final touch to the complete dematerialization of administrative processes. It is perfectly in line with the tools developed by SENEFto simplify the life of their customers", says Luc Pallavidino, CEO of Yousign.

SENEF offers this new service as part of its 100% web solutions with direct access to Yousign available from its management software.

"In the current context, electronic signatures are essential for business continuity, especially when validation of paper documents is not possible," explains Nicolas Fauvel, Product Manager at SENEF. SENEF 's customers are currently using electronic signatures mainly for sales, operations, HR and billing teams.

For example, documents related to invoices, recruitment, contracts and new employee onboarding can be fully dematerialized. " Contracts can be immediately signed electronically and processed within a paperless workflow, which is an essential component of digital transformation, and benefits all our customers," concludes Momar Mbaye.

For Luc Pallavidino, "The personal services and cleaning/multiservices sectors face many logistical difficulties with staff who are often on the move or working odd hours. In this context, digitalization is necessarily an asset. It allows them to free themselves from administrative tasks to focus on their essential missions."

In accordance with the most stringent security standards, multi-factor authentication options are offered by YOUSIGN. Authentication can be done via email or by means of a security code sent by SMS or via a voice server for landline phones.

SENEF is a publisher of web solutions specific to service companies. Its business software meets the performance needs of organizations. Developed on the basis of its own technologies, the digital tools created simplify the users' work.

YOUSIGN is a French solution, created in 2013, that wants to reinvent the electronic signature experience.

It is part of a new generation of digital solutions whose ambition is to support SMEs in all sectors through an easy-to-use electronic signature application and a powerful, easy-to-integrate API, allowing the creation of tailor-made tools.

A trusted third party and certification authority recognised at European level, Yousign is a digital trust player listed by the European Commission as a trusted service provider.

Account manager (M/F) - Account manager

Permanent position
Committed and motivating start-up
SENEF is recruiting!

ABOUT US...

Software editor , we offer complete management SaaS solutions, 100% web and mobile, in 4 markets: Hospitality, Business services, care services in France, ERP.

A key player and pioneer in software publishing in these target sectors, we have become the preferred partner of leading companies in their market.

We have a common mission: to support and advise companies in the digitalization of their activity. 800 clients installed, international development, a hyper-growing company.

WHAT WE ARE LOOKING FOR...

Are you an entrepreneur at heart, do you want to join a growing startup and join the world of software publishers? Come join the Senef Group team as ACCOUNT MANAGER M/F!

Reporting to the Commercial Director, you participate in the support and development of commercial activity.

A true hunter, you know how to develop a relationship of trust and an agile working climate with your clients.

You have a strong appetite for the sale of IT solutions, want to evolve in a sector that makes sense and in the midst of the digital revolution.

JOB DETAILS

In complete autonomy, you are responsible for the management, animation and development of your accounts. To do this, you will be responsible for:

  • Monitoring and management of your portfolio
  • Be the privileged interlocutor and ensure regular communication with your customers
  • Communicate on the evolution of our tools
  • Ensure that all of your customers' needs are adequately answered
  • Provide support and mediation with your customers during problems
  • Ensure the satisfaction and loyalty of your portfolio
  • Monitor contracts and respect for commitments made
  • Understand the business / business issues of your customers and respond to them proactively
  • Business Development
  • Prospect new customers, detect new opportunities
  • Analyze your market, understand the needs of your contacts and present the advantages of our solutions
  • Develop and implement business strategy
  • Develop turnover
  • Analysis and Reporting
  • Monitoring of turnover objectives
  • Reporting of your activity
  • Study of trends and market watch

REQUIRED PROFILE

With commercial training, you have a successful experience with a software publisher of at least 2 years.

What interests us is your ability to learn, your investment in your position and your motivation. You are Plug and Play: team spirit, rigorous, methodical with of course an unparalleled relational and commercial fiber!

Customer orientation, autonomy, a taste for challenge, as well as adaptability are the assets that will allow you to succeed in this stimulating challenge.

Desired date of arrival: As soon as possible.

WHAT YOU GIVE US...

Senef is driven by management based both on commitment to work and the recognition of skills.

Our leitmotif: innovation, proactivity, rigor and professionalism!

In hyper-growth, we are developing rapidly but remain faithful to our DNA: a company on a human scale concerned with the well-being of its employees and the satisfaction of its customers.

By joining our teams, you will find a challenging position in a constantly evolving industry, a caring team and opportunities for internal development.

Work hard Play hard !

Business / Functional Support Manager - Business / Functional Support Technician

Permanent position
Committed and motivating start-up
SENEF is recruiting!

ABOUT US...

Software editor , we offer complete management SaaS solutions, 100% web and mobile, in 4 markets: Hospitality, Business services, care services in France, ERP.

A key player and pioneer in software publishing in these target sectors, we have become the preferred partner of leading companies in their market.

We have a common mission: to support and advise companies in the digitalization of their activity. 800 clients installed, international development, a hyper-growing company.

WHAT WE ARE LOOKING FOR...

Are you an entrepreneur at heart, passionate about nature, do you want to join a growing startup and join the world of software editor? Come join Senef team as a Functional Support technician!

Reporting to the Support Director and within the Support & Delivery team, you ensure that the impeccable quality of customer relations is maintained. A true showcase for our Group and our tools, you are the point of entry for our customers who need advice or a precise answer on the use of our IT solutions.

You provide them with support, collect their complaints and ensure the internal dispatch in a reactive and efficient way.

JOB DETAILS

In direct contact with our customers and the various internal teams, you are involved in all stages of the service contract and customer relations:

Onboarding of new customers:

  • Create a relationship of trust and personalized with each new customer,
  • Prepare, organize and coordinate the deployment of our solutions,
  • Support from our customers:
  • Reassure and support customers in their daily use of our tools,
  • Maintain an irreproachable quality of follow-up of our customers,
  • Receive and centralize customer feedback on incidents and anomalies (phone calls, emails, ticketing tools, etc.),
  • Coordinate all the actors involved in the implementation of our solutions,
  • Enrich the incident database and launch substantive preventive actions,

Evolution of our tools:

  • Analyze recurring incidents and anomalies and propose optimization solutions,
  • Bring your reflection on the general evolutions of tools and processes.

REQUIRED PROFILE

With a Bachelor level in IT, you have at least 3 years of experience in a similar position.

Stress resistant and able to handle pressure, nothing unsettles you.

Patient and educator, you love helping clients in distress and you will never close a case until you find the perfect solution!

Excellent interpersonal skills and very good listening on the phone: you know how to adapt to your interlocutors, whether they are delighted with your responsiveness or frustrated following a problem encountered.

You know how to manage a large flow of requests, arriving through different channels.

Specific software: JIRA, Knowledge of the Windows environment, the main browsers (IE, Firefox, Chrome ...) and remote assistance tools (TeamViewer ...) on all currencies (PC, tablets, smartphones ...)

Knowledge of ITIL principles (Foundation level appreciated) - Knowledge of a ticketing management tool

WHAT YOU GIVE US...

Senef is driven by management based both on commitment to work and the recognition of skills.

Our leitmotif: innovation, proactivity, rigor and professionalism!

In hyper growth, we are developing rapidly but remain faithful to our DNA: a company on a human scale concerned with the well-being of its employees and the satisfaction of its customers.

By joining our teams, you will find a challenging position in a constantly evolving industry, a caring team and opportunities for internal development.

Work hard Play hard !

Business / Functional Support Manager - Business / Functional Support Technician

Permanent position
Committed and motivating start-up
SENEF is recruiting!

ABOUT US...

Software publisher, we offer complete SaaS management solutions, 100% web and mobile, on 4 markets: Hotels, Business Services, Personal Services in France, ERP.

As a key player and pioneer in software publishing in these target sectors, we have become the preferred partner of leading companies in their markets.

We have a common mission : to accompany and advise companies in the digitalization of their activity. 800 customers installed, international development, company in hyper growth.

WHAT WE ARE LOOKING FOR ...

You are an entrepreneur at heart, passionate about nature, you want to join a startup in full expansion and integrate the world of software publishers? Come and join the Senef Group team as a Business/Functional Support Technician!

Reporting to the Support Director and working as part of the Support & Delivery team, you will be responsible for maintaining the impeccable quality of customer relations. As a true showcase for our Group and our tools, you are the point of entry for our customers who need advice or a precise answer on the use of our IT solutions.

You will provide support, collect their complaints and ensure the internal dispatch in a reactive and efficient manner.

POSITION DETAIL

In direct contact with our customers and the various internal teams, you will be involved in all stages of the service contract and customer relations:

Onboarding of new customers:

  • Create a trusting and personalized relationship with each new client,
  • Prepare, organize and coordinate the deployment of our solutions,

Support for our customers:

  • Reassure and support customers in their daily use of our tools,
  • Maintain an irreproachable quality of follow-up of our customers,
  • Receive and centralize customer feedback on incidents and anomalies (phone calls, emails, ticketing tools, etc.),
  • Coordinate all the actors involved in the implementation of our solutions,
  • Enrich the incident database and launch in-depth preventive actions,

Evolution of our tools :

  • Analyze recurring incidents and anomalies and propose optimization solutions,

Contribute your thoughts on the general evolution of tools and processes.

PROFILE REQUIRED

With a degree in computer science, you have at least 3 years experience in a similar position.

Resistant to stress and able to handle pressure, nothing throws you off.

Patient and educational, you love to help clients in distress and you never close a case until you have found the perfect solution!

You have excellent interpersonal skills and are a very good listener on the phone: you know how to adapt to your contacts, whether they are delighted with your responsiveness or frustrated by a problem encountered.

You know how to manage a large flow of requests, arriving through different channels.

Specific software: JIRA, knowledge of the Windows environment, the main browsers (IE, Firefox, Chrome...) and remote assistance tools (TeamViewer...) on all currencies (PC, tablets, smartphones...)

Knowledge of ITIL principles (Foundation level appreciated) - Knowledge of a ticketing management tool

WHAT YOU OFFER US ...

The Senef Group is driven by a management style based on both commitment to work and recognition of skills.

Our leitmotiv: innovation, proactivity, rigour and professionalism!

In hyper growth, we are developing rapidly but remain faithful to our DNA : a company on a human scale concerned about the well-being of its employees and the satisfaction of its customers.

By joining our team, you will find a challenging position in a constantly evolving business sector, a friendly team and opportunities for internal development.

Work hard Play hard !

Account manager (M/F) - Account manager

Permanent position
Committed and motivating start-up
SENEF is recruiting!

ABOUT US...

Software publisher, we offer complete SaaS management solutions, 100% web and mobile, on 4 markets: Hotels, Business Services, Personal Services in France, ERP.

As a key player and pioneer in software publishing in these target sectors, we have become the preferred partner of leading companies in their markets.

We have a common mission : to accompany and advise companies in the digitalization of their activity. 800 customers installed, international development, company in hyper growth.

WHAT WE ARE LOOKING FOR ...

Are you an entrepreneur at heart? Would you like to join a fast-growing startup and become part of the software industry? Come and join the Senef Group team as an ACCOUNT MANAGER !

Reporting to the Sales Director, you will participate in the support and development of the sales activity.

A real hunter, you know how to develop a relationship of trust with your clients and an agile working climate.

You have a strong appetite for selling IT solutions, and you want to work in a sector that makes sense and is in the midst of a digital revolution.

POSITION DETAIL

You will be responsible for the management, animation and development of your accounts. To do this, you will be responsible for :

Follow-up and management of your portfolio

  • Be the privileged contact and ensure regular communication with your customers
  • Communicate on the evolution of our tools
  • Ensure that all your customers' needs are met
  • Support and mediate with your customers when problems arise
  • Ensure the satisfaction and loyalty of its portfolio
  • Ensure the follow-up of contracts and the respect of commitments made
  • Understand your customers' business issues and respond proactively

Business Development

  • Prospect for new customers, detect new opportunities
  • Analyze your market, understand your customers' needs and present the advantages of our solutions
  • Develop and implement business strategy
  • Develop the turnover

Analysis and Reporting

  • Monitoring of sales targets
  • Reporting of your activity
  • Trend study and market watch

Profile required

With a commercial background, you have at least 2 years of successful experience with a software publisher.

We are interested in your ability to learn, your investment in your position and your motivation. You are Plug and Play: team player, rigorous, methodical with of course an outstanding relational and commercial fibre!

Customer orientation, autonomy, a taste for challenge and adaptability are the assets that will enable you to succeed in this stimulating challenge.

Desired date of arrival: As soon as possible

WHAT YOU OFFER US ...

The Senef Group is driven by a management style based on both commitment to work and recognition of skills.

Our leitmotiv: innovation, proactivity, rigour and professionalism!

In hyper growth, we are developing rapidly but remain faithful to our DNA : a company on a human scale concerned about the well-being of its employees and the satisfaction of its customers.

By joining our team, you will find a challenging position in a constantly evolving business sector, a friendly team and opportunities for internal development.

Work hard Play hard !

Thank you to the Fontaine Group

Our teams would like to thank GROUPE FONTAINE for their welcome and trust. A major player in the multiservice sector in the French overseas territories, the group has 900 employees in 11 subsidiaries and has chosen progiclean to digitalize all of its business processes. Certified ISO 9001 and 14001, our management solutions will support them in their commitment to quality and their ambitious CSR approach. A large-scale project in which SENEF is happy to take part!

Thanks to Fontaine Group

Our teams would like to thank FONTAINE GROUPE for their welcome and their trust. A major player in multiservice in the French overseas territories, the group, with 900 employees in 11 subsidiaries, has a program chosen for the digitization of all business processes. ISO 9001 and 14001 certified, our management solutions aim to support them in their quality commitment and their ambitious CSR approach. A large-scale project with SENEF is happy to take part!

SENEF is a publisher of web solutions specifically designed for service companies. Its business software meets the performance needs of organizations.

Developed on the basis of its own technologies, the digital tools created simplify the work of users.

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